Frequently Asked Questions
Q: I can only watch the first 6 lessons and download their specific exercises. Why can't I see them all?
A: You're on a TRIAL 1-month subscription. To access MORE of the content on VOCAL ALCHEMY you need to have a FULL 12-month subscription. With a FULL 12-month subscription upgrade you can watch ALL 32 lessons and download OVER 220 exercises! Read the UPGRADE sections HERE.
Q: I'm on a TRIAL subscription and would like to upgrade to become a FULL subscriber so I can watch all the remaining videos - specifically the ones on contemporary singing and belting - and receive all the other benefits as well. How can I do this?
A: Unlocking new videos can easily be done by upgrading from your MEMBER PROFILE PAGE. If you're on a TRIAL subscription and want to unlock more videos, simply upgrade to a FULL 12-month subscription. On a FULL 12-month subscription you'll have access to ALL 32 videos and the related 228 exercises.
Q: I’ve never really sung before and don’t know if VOCAL ALCHEMY is right for me?
A: The lessons in VOCAL ALCHEMY are for everyone. They begin at the very beginning and progress from there. The key is to realise you’re gaining new skills from each lesson and this process needs time to consolidate within you. Don’t’ be in a hurry! If you’re still unsure, become a TRIAL subscriber and when you discover the lessons are the best thing you’ve ever done for yourself, you can then purchase a subscription upgrade!
Q: Other online courses promise an increase in my range and volume. Does VOCAL ALCHEMY help with these too?
A: Sure does. The VOCAL ALCHEMY lessons are the most comprehensive vocal course available for purchase online-that’s why there are so many lessons in the package. On DVD, the lessons and exercises would fill almost 20 DVDs! (Most other courses make a big deal of giving you 3 DVDs of video) After completing the lessons you’ll sing higher, louder, better, easier and with more expression than you ever have.
Q: I’m a contemporary singer. Is VOCAL ALCHEMY right for me?
A: Absolutely! VOCAL ALCHEMY covers everything from belting to crying to classical. If you don’t know what these terms mean you soon will and you’ll sing like you never have before. VOCAL ALCHEMY teaches you to unleash!
Q: I’m a classical singer. Is VOCAL ALCHEMY right for me?
A: Sure is. In the lessons you’ll find lots of new techniques that approach the classical voice from a whole body, whole person approach. The lessons also cover the common problems people have with classical singing and provide techniques for addressing those problems. Hooty sopranos, raspy altos, strangled tenors and woofy basses will all fix their problems with VOCAL ALCHEMY. Additionally, classically trained singers will significantly increase their singing skills from the study of contemporary and mixing techniques covered in the lessons.
Q: I had singing lessons when I was younger. Is VOCAL ALCHEMY right for me?
A: It’s perfect! VOCAL ALCHEMY will have you back singing again in no time. And because of the world’s-best practice techniques, you’ll sing better than you did back when you were younger.
Q: How many lessons are there and how long are they?
A: There are thirty-two lessons in the VOCAL ALCHEMY series. They range in length from twenty minutes to one hour.
Q: How many exercises are there in the VOCAL ALCHEMY series?
A: With a full subscription, there are over 220 exercises, all downloadable to your iPod or other media player so you can take them with you.
Q: How are the lessons organised?
A: The lessons begin with fundamental singing ideas and techniques and progress to advanced techniques that are practiced at the world-class PRO level. Every fifth lesson or so is a SUMMARY lesson that reinforces the ideas and techniques covered in the previous lessons. I encourage you not to rush from lesson to lesson as each lesson contains a huge amount of information based on the lesson topic. Stay on the summary lessons for as long as you need. Something learnt deeply and practiced daily will last forever.
Q: I want to watch lesson 12, but it won't let me. Why?
A: You need to watch lessons 1-11 first! All of the 32 lessons and related mp3s are organised so that they may only be viewed in order. In other words, to watch lesson 12, you must first watch lessons 1-11. Once a lesson is viewed, it is “unlocked” and can be watched again as often as you wish.
Q: My TRIAL 1-month subscription is about to expire, what can I do to keep watching?
A: Upgrade your subscription from your MEMBER PROFILE PAGE. Simply UPGRADE to a FULL 12-month subscription and you will unlock ALL 32 videos and over 220 exercises at Vocal Alchemy. As you increase the length of your subscription your lessons actually gets cheaper! Your subscription upgrade will begin once your current subscription expires. This means that if you're on a 1-month subscription and you upgrade to 12 months, you’ll end up with a total subscription of 13 months and will have unlocked more videos in the process. If you have any problems or queries about your subscription length or type or need help in any way with your subscription, please email email@example.com We'll always be on hand to help you.
Q: I’ve uploaded my short Sing for Tim demo in my MEMBER PROFILE PAGE. What happens now?
A: Tim will listen to your recording and then privately email you a response with suggestions about which VOCAL ALCHEMY lesson has the answers you’re looking for. He may make other suggestions that will also help you fix your problem. Once you’ve taken his advice and practiced some more, upload ANOTHER demo of you singing the same bit. It’s a “before and after” thing! (Upload amounts are limited according to subscription chosen) You can follow the progress of your upload from your Personal Profile Page. Each upload has a label that changes from NEW to PROCESSING to ANSWERED as it move through the system.
Q: I need to talk with Tim because I have questions about my voice.
A: Please email questions to firstname.lastname@example.org. Tim can’t personally respond to questions but he will always do his best to address subscriber questions in the regularly updated NEWS section. Also, keep a lookout for NEW videos that will be uploaded from time to time in response to subscribers voice questions.
Q: I want lessons with Tim live. How can I get these?
A: Tim will be offering live VOCAL ALCHEMY workshops in locations all around the world. Watch the website and check your regular VOCAL ALCHEMY newsletter for updates and info. Alternatively, send an email to email@example.com requesting a workshop for your area and when numbers are sufficient, Tim will come and work with you live!
Q: I’m having trouble with a slow internet connection. What can I do?
A: Internet speeds vary all over the world for dozens of reasons. The VOCAL ALCHEMY videos have been maximised to provide the best possible experience for the largest number of viewers whilst still retaining HD quality. If the videos stream too slowly, try streaming at a different time of the day and/or begin streaming and then make a cup of tea and be patient! At the bottom of each video there's a streaming line that shows how much of the video has already been streamed. If you're watching a lesson and it stops, let the streaming line get longer before pressing 'play' again. Alternatively, press the pause button in the bottom left corner and wait for the streaming line - the black part - to get longer before you press play again.
Q: Can I put the videos onto my iPod?
A: No. Copying the videos in any form whatsoever is illegal. When you become a subscriber you agree to the VOCAL ALCHEMY Terms and Conditions which forbid the making of any type of copy. You can however copy the accompanying mp3s and I encourage you to do this and take them with you so you can practice anywhere! (Please don’t give these to your friends. Value the investment you have made in yourself and help us continue to expand your website. Please tell them about VOCAL ALCHEMY so they can get their own subscription and experience the full benefit of being a subscriber).