Privacy

VOCAL ALCHEMY PRIVACY POLICY

 

This Privacy Policy should be read in conjunction with the Terms and Conditions of Use relating to our Site being identified as "vocalalchemy.com.au" ("the Site"). We are committed to safeguarding your privacy and this policy explains our data collection, use and disclosure practices. At any time if you have specific questions about these practices please contact us by email at "admin@vocalalchemy.com.au".

 

Vocal Alchemy is committed to safeguarding your privacy and accordingly the material below sets out our policies on data collection, use, dissemination and disclosure.

 

Where the expression "we" or "us" appears this shall be deemed to mean "Vocal Alchemy".

 


1. Collection of Information –When you register with us you may be requested to provide certain personal information such as your name, email address, gender and any other information that you choose to enter. Additionally, we may collect data which is used on an aggregated, non-personal basis.

You can elect not to provide personal information to us, but in general a minimum level of information is required in order for you to register and participate in subscribing to the Site. Our commitment to you is that any personal information shall be used only for the purpose of providing you with the best possible service and personalised features relating to the Site.

Certain information is collected automatically about your computer when you visit the site such as for example collection of your IP address, web browser software and referring website. Information may also be collected about your activity on the Site such as any Subscription chosen by you and a record of any lessons accessed.

Further, you may be assigned a "cookie" which is effectively a unique identifier text file so as to remember who you are. Again, this may be used for verification or other information purposes. The use of cookies is designed to give you a better experience, but you may always instruct your web browser not to receive cookies if you so choose.

2. Use of Personal Information –We will use any personal information about you solely for the following general purposes, namely:

·       To provide you with products and services requested;

·       To respond to questions and comments from you;

·       To communicate with you about our services;

·       To measure your interest in and to improve our services and the Site generally;

·       To solicit information from you including through surveys;

·       To enforce our Terms and Conditions.

3. Storage and Security of Personal Information –We take all reasonable steps to ensure the security of the Site. You are entitled at any time to access your information to keep it accurate and up to date. Any information of a personal nature which we hold for you is stored on secured servers.

Further, any employees or contractors accessing the Site for the purpose of providing Services to our information system are obliged to respect the confidentiality of your personal information provided always that we will not be responsible for any events arising from unauthorised access of your personal information.

4. Privacy and Site Changes –From time to time we may review and update our privacy policy and when doing so will ensure that a revised version will be updated and available on the Site.

5. Third Party Disclosure/ Third Party Websites – Websites to which the Site links do not operate under our Privacy Policy. We recommend that you carefully examine the privacy statement posted on those other websites to understand their individual procedures for collecting, using and disclosing personal information.